We offer two international shipping services:
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Fedex/DHL: This is a fast shipping option with delivery times ranging from 3-5 days (excluding weekends). The shipping fee is $30. If you purchase items worth over $199, you will receive a 50% discount on the shipping fee, and if you purchase items worth over $299, you will receive free shipping. We recommend this shipping option for customers in countries including Asia, the US, Canada, and Australia.
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VNPOST: This is a shipping option via air mail from Vietnam Post. Delivery times depend on your location. For example, customers in Asia can expect to receive their orders within 5-7 days, while customers in Europe and America usually receive their orders within 14-20 days. However, in some cases, delivery times may take up to 21-28 days. Customers are responsible for tracking their orders using the tracking number provided. If there are any issues, please contact us at batteryfreeganz@gmail.com. We will directly contact Vietnam Post to assist you. The shipping fee is $20. If you purchase items worth over $199, you will receive a 50% discount on the shipping fee, and if you purchase items worth over $299, you will receive free shipping.
Please note that customers from countries such as the UK, Germany, Italy, France, and Spain may be required to provide additional information or pay additional fees at customs, depending on the customs regulations of each country. Customers are responsible for understanding the customs regulations of their country.
If you would like to declare your order at a lower value to comply with your country’s laws regarding tobacco, vaporizers, etc., please note this in the order form.😊